Privacy Policy
We, Sole Proprietor (FOP) Zaikovska Olha Serhiivna (KievFlora), care about your privacy. This page explains how we collect, store, and use your personal data, as well as what rights you have.
By using our website www.kievflora.com, you confirm your agreement with this policy.
1. What data we collect
To process your order and ensure convenient delivery, we may collect:
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Recipient’s and sender’s full name
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Contact phone number and email
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Delivery address
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Payment details (without storing payment cards)
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Other information you provide voluntarily (e.g., bouquet preferences)
2. How we use your data
We process your data solely to:
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confirm and fulfill your order
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arrange delivery
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maintain communication with you (if details need to be clarified)
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improve our services and customer experience
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comply with applicable laws
3. Sharing data with third parties
We do not share your personal data with third parties, except for:
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courier services for delivery
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cases required by law
4. Data storage and protection
Your data is stored in secure systems and accessed only by authorized employees.
We apply organizational and technical measures to protect against unauthorized access, loss, or disclosure.
Data is stored for as long as necessary to complete the order and warranty obligations.
5. Your rights
You have the right to:
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know what data we store about you
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correct or update your data
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delete your data (except in cases required by law)
To exercise these rights, please contact us:
6. Cookies
Our website uses cookies to:
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improve user experience
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analyze website traffic
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enhance service performance
You may disable cookies in your browser settings, but some website functions may become unavailable.
7. Policy changes
We reserve the right to update the Privacy Policy.
The current version is always available at www.kievflora.com.
8. Contact details
Sole Proprietor (FOP) Zaikovska Olha Serhiivna
Tax ID: 3484800641
Address: Kyiv, Lavrukhina St., 3
Bank: Mono Bank
IBAN: UA253220010000026006340059419